Insights, opinions and a point of view from a call center, contact center and customer experience consulting veteran related to call centers, contact centers, customer service and customer satisfaction based on 40+ years of industry knowledge and experience.
I want your assistance. We are doing a study to track the shift in the Predictive Dialler market from Premise based solutions to SaaS. If you employ a predictive dialler, please take our poll by follwing this link
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