Thursday, November 26, 2015

27 Ways to Get the Best Out of Your Metrics

Source: http://ift.tt/Oi8Gfg

Great guidance on managing to KPI’s in you #contactcenter – #cctr #custserv 

The post 27 Ways to Get the Best Out of Your Metrics appeared first on The Taylor Reach Group - Call Center Consultants.



via The Taylor Reach Group - Call Center Consultants http://ift.tt/1MF5PLl

No comments: