Call Center experts from New York City 311, Philly311, Unity Health, Scotiabank, Preferred Health Partners, speak on industry trends, how the trends are impacting their contact centers, the role and impact of social media on their centres and customers.
These videos are available on the Taylor Reach Group YouTube video channel and is available via this link
Insights, opinions and a point of view from a call center, contact center and customer experience consulting veteran related to call centers, contact centers, customer service and customer satisfaction based on 40+ years of industry knowledge and experience.
Showing posts with label Preferred Health Partners. Show all posts
Showing posts with label Preferred Health Partners. Show all posts
Friday, December 3, 2010
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