When crisis hits, it is essential for a brand’s customer reputation be managed correctly
Source: www.callcentre.co.uk
Businesses lose 10% of customer each year on average- how you handle a crisis can increase or decrease this figure. #custexp #custserv #callcenter
The post Optimising customer service with mobile messaging – CallCentre.co.uk appeared first on The Taylor Reach Group - Call Center Consultants.
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