Toshiba Corp. said its humanoid robot will debut at the information desk of an upscale department store in Tokyo next week and provide audio guidance to customers.
Source: blogs.wsj.com
Interesting…a robot for Customer Service, but not the future. #custserv #custexp #callcenter
The post Robotic Customer Service? In This Japanese Store, That’s the Point appeared first on The Taylor Reach Group - Call Center Consultants.
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