Monday, June 15, 2015

Customer Experience Trumps Sales

A UK survey found that #custexp trumps sales in the #cctr: http://t.co/HcrtlE4DnN via @callcentrehelp #CSAT #custserv

Source: http://ift.tt/Oi8Gfg

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via The Taylor Reach Group - Call Center Consultants http://ift.tt/1HJGVsR

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