Friday, July 3, 2015

Forrester Research : Research : Federal Agencies Must Improve Their Customer Experience

Need help justifying $ for your agency’s #CX efforts? My report IDs 14 reasons why gov #custexp is vital: http://t.co/5q1deg2E4Q #custserv

Source: www.forrester.com

The post Forrester Research : Research : Federal Agencies Must Improve Their Customer Experience appeared first on The Taylor Reach Group - Call Center Consultants.



via The Taylor Reach Group - Call Center Consultants http://ift.tt/1f8kByr

No comments: