Insights, opinions and a point of view from a call center, contact center and customer experience consulting veteran related to call centers, contact centers, customer service and customer satisfaction based on 40+ years of industry knowledge and experience.
Friday, September 14, 2012
#FF If u work in #csustserv - 'must' follows --> @KateNasser @MKCallConsult @billquiseng @greg_levin @mbarbagallo @bsdalton @themanagr
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