Insights, opinions and a point of view from a call center, contact center and customer experience consulting veteran related to call centers, contact centers, customer service and customer satisfaction based on 40+ years of industry knowledge and experience.
Friday, September 14, 2012
Millenial Myths and the #callcenter - The truth about hiring millenials http://t.co/kevlN26w #custserv #contactcenter #cctr #cem #csat
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