Insights, opinions and a point of view from a call center, contact center and customer experience consulting veteran related to call centers, contact centers, customer service and customer satisfaction based on 40+ years of industry knowledge and experience.
Saturday, September 15, 2012
In #custserv #callcenter Its what you don't know thats Dangeroius http://t.co/Pwcww5KC - #cctr #contactcenter #ce #cem
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