Even while on vacation with my family, I can’t help but take note of the customer service – or lack thereof. One resort employee denied a simple request using one of my least favorite phrases: I�…
Source: http://ift.tt/Q5Ea6w
Rules are created too often to protect the company from its customers. This is at odds with the purpose of Customer Service, which is to support and assist customers. #custserv #callcenter #custexp
The post Customer Service May Rule, But Rules In Customer Service Don’t appeared first on The Taylor Reach Group - Call Center Consultants.
via The Taylor Reach Group - Call Center Consultants http://ift.tt/1KpMBXf
No comments:
Post a Comment