If you’re involved in any sort of brick and mortar business, anything that exists in the quote unquote real world (retail, services, hospitality, manufacturing, etc.) it’s time to take a good, honest look at what the digital revolution has done to your customers and prospects. If you’re brave enough to take this direct look […]
Source: www.forbes.com
Great post on the demand of customer for #digitalparity. For traditional retailers the line has been drawn, they must adopt the new reality or die out adhering to the old. #custserv #custexp
The post The Truth About Today’s Retail Customers May Shock You (Here’s How To Stay In Business Anyway) appeared first on The Taylor Reach Group - Call Center Consultants.
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