Building a Stellar Customer Experience | Content Development | Training Industry

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Good post by Jodi. The keys to the Customer Experience are;

To be treated like a valuable customer.

To be recognized as an individual.

To speak with a knowledgeable person who can resolve their issues.

To have a prompt and courteous interaction.

To be respected.

To be heard.

To have problem solved quickly and easily

#custserv #custexp #callcenter

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