Insights, opinions and a point of view from a call center, contact center and customer experience consulting veteran related to call centers, contact centers, customer service and customer satisfaction based on 40+ years of industry knowledge and experience.
Thursday, September 6, 2012
Do you know your #callcentrer effectiveness indicators for sales and revenue? Find out http://t.co/bWjMt0Sa #cctr #custserv #cem
No comments:
Post a Comment