Insights, opinions and a point of view from a call center, contact center and customer experience consulting veteran related to call centers, contact centers, customer service and customer satisfaction based on 40+ years of industry knowledge and experience.
Sunday, September 9, 2012
Over 500 lost jobs in a week – Canadian dollar has Changed Call Center Location Math http://t.co/ZXlK4UQj #cctr #custserv #siteselection
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