Insights, opinions and a point of view from a call center, contact center and customer experience consulting veteran related to call centers, contact centers, customer service and customer satisfaction based on 40+ years of industry knowledge and experience.
Friday, August 24, 2012
In Customer Service, Do You Have What It Takes To Be Heroic? http://t.co/nJZXJoQz - join the discussion- #custserv #callcenter #cctr #cem
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