Insights, opinions and a point of view from a call center, contact center and customer experience consulting veteran related to call centers, contact centers, customer service and customer satisfaction based on 40+ years of industry knowledge and experience.
Friday, August 31, 2012
More #FF @marshallogen @WFM_Prophet @PutCustomers1st @michaelconti411 @thecustomerblog @royatkinson @karynDu
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