Insights, opinions and a point of view from a call center, contact center and customer experience consulting veteran related to call centers, contact centers, customer service and customer satisfaction based on 40+ years of industry knowledge and experience.
Friday, August 24, 2012
More folks to #ff @CCbelg @ty_sullivan @marshallogen @WFM_Prophet @PutCustomers1st @mfconti @thecustomerblog @royatkinson @karynDu...
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