Insights, opinions and a point of view from a call center, contact center and customer experience consulting veteran related to call centers, contact centers, customer service and customer satisfaction based on 40+ years of industry knowledge and experience.
Thursday, September 13, 2012
Amazon, Apple Top Mobile Retail Customer Satisfaction http://t.co/Ye360Wp0 via @techcrunch #cem #custserv #cctr #c allcenter #csat
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