Insights, opinions and a point of view from a call center, contact center and customer experience consulting veteran related to call centers, contact centers, customer service and customer satisfaction based on 40+ years of industry knowledge and experience.
Friday, September 7, 2012
Understanding the 'real' cost of turnover in your #callcenter http://t.co/EWcT9rzg #cctr #custserv #contactcenter
No comments:
Post a Comment