Wednesday, November 7, 2012

Teleperformance to close Cornwall Call Centre


The Canadian Press

Published Wednesday, Nov. 7, 2012 1:43PM EST

Another Canadian contact center is closing. This time it is Teleperformance in Cornwall Ontario. While the reasons were not disclosed I would guess it is due to the strength of the Canadian dollar and the relative uncompetitiveness with US locations.

CORNWALL, Ont. — It won’t be a very merry Christmas for workers at Teleperformance in Cornwall.

The company is closing its Cornwall location in the new year.

About 120 employees got the news yesterday as the company’s Canadian CEO visited the call centre.

The workers’ last day is January 11.


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via The Taylor Reach Group - Call Center Consultants

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