Tuesday, January 19, 2016

Friction in the Contact Center | The Taylor Reach Group Inc.

The call center or customer service department has long been call the ‘canary in the coalmine’ for its ability to provide early identification and diagnosis of

Source: thetaylorreachgroup.com

Is friction-less service too hard or are companies just to lazy? #custserv #custexp #cctr

via The Taylor Reach Group Inc. http://ift.tt/1T1UvNx

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