Insights, opinions and a point of view from a call center, contact center and customer experience consulting veteran related to call centers, contact centers, customer service and customer satisfaction based on 40+ years of industry knowledge and experience.
Monday, August 20, 2012
Infographic: 10 Things Your Customers WISH You Knew About Them - https://t.co/AEv3Y42W #CustServ via @helpscout
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