Insights, opinions and a point of view from a call center, contact center and customer experience consulting veteran related to call centers, contact centers, customer service and customer satisfaction based on 40+ years of industry knowledge and experience.
Tuesday, August 21, 2012
Read The Colin Taylor TRG Daily on http://t.co/i45jKFT6 #custserv #cctr #callcenter #contactcenter #cem
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