Insights, opinions and a point of view from a call center, contact center and customer experience consulting veteran related to call centers, contact centers, customer service and customer satisfaction based on 40+ years of industry knowledge and experience.
Saturday, August 18, 2012
State Farm plans 291K customer service center in Richardson http://t.co/Y81n9yKK via @DallasBizNews #cctr #custerv #callcenter
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