Insights, opinions and a point of view from a call center, contact center and customer experience consulting veteran related to call centers, contact centers, customer service and customer satisfaction based on 40+ years of industry knowledge and experience.
Tuesday, August 28, 2012
ROI of #cem You Are In The Customer Experience Business, Whether You Know It Or Not - Forbes http://t.co/FbIhL8yn #custserv #cctr
No comments:
Post a Comment