Thursday, July 23, 2015

5 Steps to Providing Exceptional Multilingual Customer Support (Oracle Customer Experience Blog)

Blogs.Oracle.Com – Oracle Customer Experience Blog

Source: blogs.oracle.com

The long standing Direct Marketing truth of serving your customers, where and when they wish to be serviced, is increasing coming to include serving them in the language the customer chooses. Are able to support multilingual interactions in your center? #custserv #custexp #cctr 

The post 5 Steps to Providing Exceptional Multilingual Customer Support (Oracle Customer Experience Blog) appeared first on The Taylor Reach Group - Call Center Consultants.



via The Taylor Reach Group - Call Center Consultants http://ift.tt/1Mn3Jk1

No comments: