Insights, opinions and a point of view from a call center, contact center and customer experience consulting veteran related to call centers, contact centers, customer service and customer satisfaction based on 40+ years of industry knowledge and experience.
Wednesday, August 15, 2012
colinsataylor: RTlinji: RT@budgetRAC the bill for my car rental is all sorts of wrong, had to catch a flight, what's the best way to rect...
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