Insights, opinions and a point of view from a call center, contact center and customer experience consulting veteran related to call centers, contact centers, customer service and customer satisfaction based on 40+ years of industry knowledge and experience.
Wednesday, August 15, 2012
stephaniethum: RTHow Siri created the next big thing in customer service. http://t.co/09WZah92 #CXO #CX #CustServ
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