Comcast hiring 5,500, as part of customer service improvement

CHICAGO – Comcast’s unhappy customers finally have gotten through to the nation’s largest cable television company.
Comcast Corp. said Tuesday that it would hire 5,500 additional customer-service workers in the United States and hundreds of new service technicians, as part of a broad plan to improve its poorly rated service operations. The company has been bashed nationwide by cable and Internet subscribers as unresponsive and rude.

Source: www.philly.com

Can 5500 new #customerservice staff help #Comcast improve the service? #custserv #callcenter 

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