The Internet of Things is set to revolutionize the customer service experience by prompting contact centers to take a proactive approach.
Source: www.vocalcom.com
#IoT will change the #callcenter forever – more proactive, more specialized and yet another channel of interaction – #cctr #custserv
The post 5 Ways the Internet of Things Will Revolutionize Contact Centers appeared first on The Taylor Reach Group - Call Center Consultants.
via The Taylor Reach Group - Call Center Consultants http://ift.tt/1Ljfwht
No comments:
Post a Comment