Monday, August 31, 2015

GoDaddy Supercharges Its Customer Strategy With A New Kind Of High-Octane

If you haven’t noticed GoDaddy has gone through a transformation in the last few years. GoDaddy leadership talk candidly about how their prior brand strategy generated a lot of attention but alienated a lot of their customers. GoDaddy realized most of its customers were actually female small business owners. GoDaddy’s new CEO […]

Source: www.forbes.com

GoDaddy has made quite a course correction with their Customer Experience – Is it paying off? #CX #custserv #custexp

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