Tuesday, August 25, 2015

3 E’s of Providing 5 Star Customer Service Experiences

Bad or unpleasant customer service experiences can cost your company money both in the short term and the long term. In the short term your company will lose a sale and possibly the chance to do busi…

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I would add Empowerment and Engaged to this list of  Es of #customerService – #custserv #custexp #contactcenter

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