Friday, August 14, 2015

The Modern Customer Experience Framework

Customer experience truth-teller Augie Ray says customer experience is an attitude, not a process. Customer experience is,

Source: www.forbes.com

#customerexperience done right-The right people doing the right things to create the right results – #custserv #cem #cctr

The post The Modern Customer Experience Framework appeared first on The Taylor Reach Group - Call Center Consultants.



via The Taylor Reach Group - Call Center Consultants http://ift.tt/1WpLPS4

No comments: