Insights, opinions and a point of view from a call center, contact center and customer experience consulting veteran related to call centers, contact centers, customer service and customer satisfaction based on 40+ years of industry knowledge and experience.
Sunday, September 23, 2012
At Your Service - #custserv #cctr is out! http://t.co/k6FHTmJL ▸ Top stories today via @SquawkPoint
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