Wednesday, April 22, 2015

Verint Adds Gamification Infrastructure to Customer Engagement Optimization Portfolio

The solution aims to make employees more engaged and productive.

Source: http://ift.tt/12dZBxM

Gamification added to Verint offering – this move bodes well for improving agent negagement. #callcenter #custserv #cx

The post Verint Adds Gamification Infrastructure to Customer Engagement Optimization Portfolio appeared first on The Taylor Reach Group - Call Center Consultants.



via The Taylor Reach Group - Call Center Consultants http://ift.tt/1JbCtEl

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