Insights, opinions and a point of view from a call center, contact center and customer experience consulting veteran related to call centers, contact centers, customer service and customer satisfaction based on 40+ years of industry knowledge and experience.
Thursday, September 6, 2012
TY- honored @ABHuret I added @colinsataylor as one of my influencers on @klout. http://t.co/eXUMV92j
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