Contact Centre Benchmarking Report by Dimension Data – 2016 SurveyOpen Take part now to see how your customer experience performance compares to your peers’
If you don’t know where you are, how can you know where you are going? – #callcenter #cctr http://ift.tt/1FCRm2k;
The post Contact Centre Benchmarking Report – Contact-Centres.com appeared first on The Taylor Reach Group - Call Center Consultants.
via The Taylor Reach Group - Call Center Consultants http://ift.tt/1KFmY6u