Wednesday, March 4, 2015

Personalization Is Paramount for Pleasing Purchasers



If marketers have their sites set on gaining and retaining customers, then they had better get to work on personalization.



Source: www.dmnews.com


Personalization is critical to delivering Omni-Channel Customer Service. You must recognize me regardless of the channel I employ for the interaction- #custserv #cx #cctr #callcenter #custexp


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