Monday, March 23, 2015

Retailers need better technology, not more staff, to improve customer experience



It’s time to turn the corner and make the real transition from an economy where we dig stuff out of the ground, to one where we buy and then sell stuff in retail stores – and technology is key to this transition.



Source: http://ift.tt/1fYQoiu


The importance of the Customer Experience to on-line ecommerce. #custexp #custserv #callcenter


The post Retailers need better technology, not more staff, to improve customer experience appeared first on The Taylor Reach Group - Call Center Consultants.






via The Taylor Reach Group - Call Center Consultants http://ift.tt/1LNWvHa

No comments: